Effective date: 25 September 2026
This Privacy Policy explains how Madras Media (“we”, “us”, “our”) collects, uses and protects the personal information you share with us when you visit this website or contact us about exhibition stall design and fabrication.
1. Who we are
Madras Media is an exhibition stall design and fabrication company based in Chennai, Tamil Nadu, India.
- Email: enquiry@themadrasmedia.com
- Phone / WhatsApp: +91 90923 32071
- Address: Chennai, Tamil Nadu, India
2. Information we collect
Information you give us. When you fill in a quote or enquiry form, call us or message us on WhatsApp, we collect the details you provide, such as your name, email address, phone number, city, company name, event or exhibition name, and any requirements you share about your stall.
Information collected automatically. When you browse this website, we and our analytics and advertising partners may collect technical information such as your IP address, device and browser type, pages visited, time spent on the site and the ad or link that brought you here. This is collected through cookies and similar technologies (see Section 6).
3. How we use your information
- To respond to your enquiry and prepare stall designs, 3D visuals and cost estimates.
- To contact you by phone, email or WhatsApp about your requirement and project.
- To deliver, install and support the services you order from us.
- To measure and improve the performance of our website and advertising campaigns.
- To comply with legal, tax and accounting obligations.
We only contact you about your exhibition stall requirements and related services. You can ask us to stop contacting you at any time.
4. Sharing your information
We do not sell or rent your personal information. We share it only with:
- Service providers who help us run our business, such as website hosting, email and communication tools, and analytics and advertising platforms (for example Google and Meta), under their own privacy terms.
- Project partners such as printing, logistics or venue teams, only when needed to deliver your stall.
- Authorities where required by law.
5. How long we keep your information
We keep enquiry and project information for as long as needed to respond to you, deliver our services and meet legal and accounting requirements. After that, we delete it or keep it in a form that no longer identifies you.
6. Cookies and tracking
This website uses cookies and similar technologies, including tools such as Google Analytics, Google Ads and the Meta Pixel, to understand how visitors use the site and to measure the results of our advertising. These tools may record actions such as form submissions, calls and WhatsApp clicks. You can block or delete cookies through your browser settings, and manage ad personalisation in your Google and Meta account settings.
7. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
8. Your rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and withdraw your consent to being contacted. To make a request, email enquiry@themadrasmedia.com. We will respond within a reasonable time.
9. Children
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at enquiry@themadrasmedia.com or call +91 90923 32071.
